CRM for small business
Organize contacts and speak to their needs
Find everything you need to know about your leads and customers in one place, so nothing is overlooked.
- Import and organize the contacts that come to your business (both online and offline) with tagging and segmentation
- Collect data about contacts’ behaviors, score them based on marketing interactions, and prioritize the leads that are hottest and ready to buy
- Track engagement and customize follow-up messages based on unique customer profiles
Marketing automation
Maximize engagement, minimize workload
With small business marketing automation, you can build relationships and engage your audience with personalized, automated follow-up that helps you market smarter, not harder.
- Streamline the way you market to new customers by automating lead capture and follow up
- Trigger personalized communications based on email sends, opens, clicks, form submissions, and payment history
- Send timely messages relevant to customers’ needs
Sales automation
Grow revenue faster
Whether sales is just one of the many hats you wear, or you have a whole sales team behind you, sales workflow automation is the fastest way to sell more.
- Spend less time working deals and more time closing them by having all of your sales activities, tasks, and appointments in one place
- Automatically kick off follow-up emails, tasks, appointments and more
- Trigger a personalized, automated sequence of communication when someone makes a purchase
Online sales
Keep the cash flowing
With an upgraded digital storefront, it’s now easier than ever to sell online (and your customers will appreciate how easy it is to buy from you, too).
- Set up online shopping carts and manage your online store, inventory, fulfillment, and billing from a single system
- Create discounts, subscription plans, and promo offers to sell products or services
- Keep track of customer interactions and create the most seamless experience possible
Analytics
Make informed decisions
Tired of guessing whether your efforts are successful? Powerful reporting allows you to make data-driven decisions so you can quickly assess what’s working and what isn’t.
- Get all the data points you need to evaluate and improve the impact of your marketing activities
- Know which sales reps are converting the most leads, and review call logs
- Calculate current and projected revenues
Mobile
Smarter solutions for every device
Don’t let your desktop tie you down. Now you can conduct business wherever you are and reach your customers wherever they are with Infusionsoft mobile capabilities.
- Use the Infusionsoft mobile app to access your account anywhere
- Collect payments wherever you go with an integrated mobile card reader
- Create lead forms, pages, and emails with templates optimized for mobile display
Payments
Eliminate complexity from collecting payments
Collecting the sales you worked so hard to generate should be simple and seamless. The Infusionsoft platform is fully integrated to enable invoicing, billing, collection, and related communications all in one place.
- Get up and running with the mobile card reader in a matter of minutes
- Know exactly how much you’re earning with 100% transparent pricing
- Connect transactions to contact records for a 360-degree customer view
Integrations
Tap the full power of Infusionsoft
Spend less time connecting systems and more time focused on your business with Infusionsoft platform integrations designed to make your business processes as straightforward as possible.
- Use APIs to connect the Infusionsoft platform with your existing technology
- Sync data between your Infusionsoft app and popular accounting software solutions
- Access hundreds of third-party apps and partners in the Infusionsoft Marketplace